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Showing posts from April, 2009

I'm a Mac

I've been using Macs exclusively for a little over a month now, and am very happy to say that I have no plans to ever go back to using Windows. I will happily pay the "Apple Tax" in order to receive what's proven to be superior hardware, software, and support. These are things that you just can't find with PC makers, no matter what you're willing to spend. My initial introduction to my new Mac was with a MacBook. I picked it up at the local Apple store and opened it up immediately after getting home. I was pleasantly surprised to be up and running and ready to go in under 30 minutes. That's with Firefox downloaded, addons installed, email accounts configured... everything. Wow. I'm continually impressed by the boot time, shut down time, and 0verall performance of my Mac on the OS level. It's reliable as hell, too. I've managed to get World of Warcraft and Firefox to crash, but can easily recover by using a force quit, instead of holding down th...

More issues with TIme Warner Cable

I have been experiencing ongoing issues with my internet service from Time Warner Cable recently, and until last night I was unable to get a straight answer about what's going on and what is being done (and isn't) to fix it. I spoke with a great level 3 representative named Jose that was able to give me some insight regarding the issues in Southern California that everyone knew about, but most representatives denied until now. Apparently there is a large regional issue that is affecting Time Warner Cable's RoadRunner users in Los Angeles county, San Diego county, Orange County, and Hawaii. These are all part of the same network and have been experiencing intermittent issues that cause incredibly slow download and upload speeds. According to Jose, Time Warner Cable's NetOps knows about the issue and is still in the "researching phase," meaning that they are still trying to gather information to troubleshoot the issue on their end. He told me that there is no ET...

Time Warner Cable cancels plans for bandwidth caps

Time Warner Cable announced today that, due to unprecedented customer outrage, they are discontinuing their plans to limit bandwidth usage in all of their markets. This is a major victory for their customers and the internet as a whole, because it shows that users are willing to speak up and take action to prevent unfair changes to their internet service and a severe crippling of competition. The wording of their official statement leaves open the possibility of restarting plans to limit bandwidth in the future, after better educating the customers about their bandwidth usage. Apparently Time Warner Cable still plans to roll out the bandwidth meters so that customers can view their usage, presumably so that Time Warner Cable can show users that they really don't need all of the bandwidth that they want and that limit bandwidth isn't so bad after all. It's the principle of the matter and the terrible precedent that capping bandwidth usage will set that's the main issue,...